As part of its activities, the website https://ova-renov.fr/ collects and processes certain personal data from its users. This information is used to manage customer relations, ensure traceability and invoicing of services, improve browsing experience, prevent fraud, and carry out statistical analyses in order to optimise the services offered. All processing is carried out in compliance with the General Data Protection Regulation (GDPR, EU 2016/679) and the French Data Protection Act (“Informatique et Libertés”). 

The data controller is OVA, represented by Férid Maalem, located at 52 boulevard Gabriel Koenigs, 31300 Toulouse. Users may exercise their rights of access, rectification, erasure, restriction, objection, data portability, and withdrawal of consent by contacting the publisher by post or email, accompanied by proof of identity. Users may also define instructions regarding the handling of their data after their death and designate the persons authorised to receive this information. 

Collected data is not sold and is only shared with third parties when strictly necessary for the website’s services, such as technical providers or subcontractors, provided that they comply with GDPR security and confidentiality obligations. 

The website uses cookies and tags to ensure proper functioning, analyse traffic, and improve navigation. With the user’s consent, these tools may also be used to conduct targeted communication or advertising actions. Users may configure their browser to refuse cookies, although this may limit certain features of the website. 

In the event of a data breach that may affect users’ rights and freedoms, OVA Rénov undertakes to notify the individuals concerned as soon as possible and to inform the relevant authorities, including the CNIL.